Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "roma77," "we," "us," or "our" refers to the online gaming platform accessible at roma77.cam and all associated services.
• "Player," "you," or "your" refers to any individual who registers an account and uses roma77 services.
• "Account" refers to the personal account created by a player to access roma77 services.
• "Platform" refers to the roma77 website, mobile applications, and all associated gaming interfaces.
• "Services" refers to all gaming products, sports betting, casino games, and related features offered by roma77.
• "Wager" refers to any bet, stake, or financial commitment placed on a game or event through the platform.
• "Bonus" refers to promotional credits, free bets, or other incentives provided by roma77 to players.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use roma77 services. We enforce strict age verification procedures and reserve the right to request government-issued identification at any time. Providing false information regarding your age constitutes a material breach of these terms and will result in immediate account closure and forfeiture of all funds.

2.2 Jurisdiction

roma77 services are intended for residents of Indonesia. By registering an account, you confirm that you are legally permitted to participate in online gaming activities in your jurisdiction of residence. It is your sole responsibility to ensure that your use of roma77 services complies with all applicable local, regional, and national laws.

2.3 Account Registration

To use roma77 services, you must create an account by providing accurate and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. You may only register one account per person. Multiple accounts registered by the same individual are strictly prohibited and will result in closure of all associated accounts.

2.4 Accurate Information

You agree to provide truthful, accurate, and up-to-date information during registration and to maintain the accuracy of this information throughout your use of the platform. Failure to do so may result in suspension or termination of your account and forfeiture of funds.

3. Account Security and Verification

3.1 Password Security

You are responsible for maintaining the confidentiality of your account credentials including your username and password. You must not share your login information with any third party. Any activity conducted through your account is your sole responsibility, whether authorized by you or not.

3.2 Identity Verification (KYC)

roma77 implements Know Your Customer (KYC) procedures to verify player identities and prevent fraud, money laundering, and underage gambling. You may be required to submit government-issued identification documents such as your KTP (Kartu Tanda Penduduk), passport, or driver's license. Additional documents such as proof of address (utility bills, bank statements) may also be requested.

3.3 Verification Timeline

First-time withdrawal requests will not be processed until your account is fully verified. Verification typically takes 24-72 hours upon receipt of all required documents. We reserve the right to request additional verification at any time, including before processing large withdrawals or if suspicious activity is detected.

3.4 Two-Factor Authentication

We strongly recommend enabling two-factor authentication (2FA) on your account for enhanced security. This adds an additional layer of protection against unauthorized access.

4. Deposits and Payment Methods

4.1 Supported Payment Methods

roma77 supports deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI. We also accept e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).

4.2 Minimum and Maximum Deposits

The minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and account verification status. Standard accounts have a maximum single deposit of Rp 100,000,000, while VIP accounts may enjoy higher limits.

4.3 Deposit Processing

Bank transfers and e-wallet deposits are typically credited to your account within seconds to minutes. If your deposit does not appear within 15 minutes, contact customer support with your transaction reference number.

4.4 Deposit Fees

roma77 does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees. You are responsible for any such third-party fees.

4.5 Anti-Money Laundering

roma77 complies with international anti-money laundering (AML) regulations. Deposits must be made from a payment source in your own name. Third-party deposits are not permitted. All deposited funds must be wagered at least once before withdrawal to prevent the platform from being used for money laundering purposes.

5. Withdrawals and Processing

5.1 Withdrawal Eligibility

Withdrawals are available only to verified accounts. You must complete the KYC process and provide all requested documentation before your first withdrawal request will be processed.

5.2 Minimum and Maximum Withdrawals

The minimum withdrawal amount is Rp 50,000. Daily withdrawal limits for standard accounts are Rp 50,000,000. VIP members may have higher limits depending on their tier. Weekly and monthly limits may also apply.

5.3 Withdrawal Processing Time

Withdrawal requests are typically processed within 2-6 hours during banking business hours (Monday through Friday, 09:00-17:00 WIB). Requests submitted outside business hours or on weekends and public holidays will be processed on the next business day. E-wallet withdrawals may be processed faster than bank transfers.

5.4 Withdrawal Fees

roma77 does not charge withdrawal fees. Your bank or payment provider may impose their own fees for receiving funds.

5.5 Withdrawal Method

Withdrawals must be made to the same payment method used for your most recent deposit, unless otherwise approved by roma77 for security or verification reasons. This policy helps prevent fraud and money laundering.

5.6 Bonus Wagering Requirements

If you have active bonus funds or have claimed a promotion, you must meet all applicable wagering requirements before withdrawing winnings derived from that bonus. See Section 6 for details on bonus terms.

6. Bonuses and Promotions

6.1 Bonus Eligibility

Bonuses and promotions are offered at the sole discretion of roma77 and are subject to specific terms and conditions outlined at the time of the offer. Not all players may be eligible for all promotions. We reserve the right to exclude players from promotional offers if we suspect abuse or bonus hunting behavior.

6.2 Wagering Requirements

Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (or bonus plus deposit amount) before you can withdraw associated winnings. For example, a bonus with a 5x wagering requirement on a Rp 100,000 bonus means you must place bets totaling Rp 500,000 before withdrawal is permitted.

6.3 Eligible Games

Different games contribute differently toward meeting wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute 10-20% or be excluded entirely. Specific contribution rates are stated in each promotion's terms.

6.4 Maximum Bet with Bonus

While wagering a bonus, you may be subject to maximum bet limits (typically Rp 25,000 per bet or 10% of the bonus amount, whichever is lower). Exceeding the maximum bet limit may result in forfeiture of the bonus and associated winnings.

6.5 Bonus Expiration

Bonuses and associated wagering requirements must be completed within a specified timeframe, typically 30 days from issuance. Unused bonuses and unmet wagering requirements will expire after this period.

6.6 Bonus Abuse

roma77 reserves the right to cancel bonuses, void winnings, and close accounts if we determine that a player is abusing promotions. Abuse includes but is not limited to: creating multiple accounts to claim bonuses, coordinated play with other players, irregular betting patterns designed solely to meet wagering requirements, or any other activity deemed to be exploitative.

7. Gaming Rules and Fair Play

7.1 Game Integrity

All games on the roma77 platform use certified Random Number Generator (RNG) technology or live dealer formats to ensure fair and random outcomes. We partner with reputable game providers whose software is regularly audited by independent testing agencies.

7.2 Game Rules

Each game available on roma77 has specific rules, payout structures, and Return to Player (RTP) percentages. It is your responsibility to understand the rules of any game before placing wagers. Game rules are available within each game interface or upon request from customer support.

7.3 Bet Settlement

All bets are considered final once accepted by the roma77 system. In the event of a technical error, disconnection, or system malfunction, roma77 reserves the right to void affected bets and refund stakes. We are not liable for any losses resulting from technical issues beyond our control.

7.4 Sports Betting Rules

For sports betting markets including football (BRI Liga 1, EPL, La Liga, etc.), bets are settled according to official results as determined by the relevant governing body. In the event of postponed or canceled matches, specific settlement rules apply as outlined in our sports betting terms.

7.5 Live Betting

Live betting allows you to place wagers during an ongoing event. Odds and available markets change dynamically based on match developments. Due to transmission delays, there may be a short lag between real-time events and odds updates on the platform. You accept this inherent delay when placing live bets.

8. Responsible Gaming

8.1 Gambling Should Be Entertainment

roma77 is committed to promoting responsible gaming. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. We encourage all players to gamble responsibly and within their means.

8.2 Self-Limit Tools

You can set deposit limits, loss limits, and session time limits through your account settings. These tools help you maintain control over your gaming activity. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.

8.3 Self-Exclusion

If you feel that gambling is becoming a problem, you can request self-exclusion for a period of 6 months, 1 year, or permanently. During a self-exclusion period, you will not be able to log in to your account or place any wagers. Self-exclusion cannot be reversed before the chosen period expires.

8.4 Support Resources

If you need help with problem gambling, professional support is available. Contact our customer support team for guidance on accessing counseling services and support organizations.

For more detailed information, please visit our Responsible Gaming page.

9. Prohibited Activities

The following activities are strictly prohibited on the roma77 platform:

• Fraudulent Activity: Using stolen payment methods, providing false identity information, or engaging in any form of fraud.
• Collusion: Coordinating with other players to gain an unfair advantage, particularly in poker or other player-versus-player games.
• Bonus Abuse: Creating multiple accounts, exploiting system errors, or engaging in irregular betting patterns solely to abuse promotional offers.
• Money Laundering: Using the platform to transfer, conceal, or legitimize funds obtained through illegal means.
• Unauthorized Access: Attempting to access other players' accounts, hack the platform, or circumvent security measures.
• Automated Betting: Using bots, scripts, or automated software to place bets or play games.
• Underage Gambling: Allowing anyone under 21 years of age to access or use your account.

Violation of these prohibitions will result in immediate account suspension, forfeiture of all funds, and potential legal action.

10. Intellectual Property

All content on the roma77 platform including logos, graphics, text, software, and game interfaces is the property of roma77 or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the platform without express written permission.

Game content is licensed from third-party providers and remains the property of those providers. The roma77 brand name, logo, and associated trademarks are owned by roma77 and may not be used without authorization.

11. Limitation of Liability

11.1 Service Availability

roma77 strives to provide uninterrupted service, but we do not guarantee that the platform will be available at all times. We are not liable for any losses resulting from service downtime, scheduled maintenance, technical issues, or events beyond our reasonable control.

11.2 Third-Party Services

roma77 is not responsible for the actions or performance of third-party payment providers, game suppliers, or other service providers. While we partner with reputable companies, we cannot guarantee the availability or functionality of their services.

11.3 Financial Losses

Gambling inherently involves risk of financial loss. You acknowledge that you may lose money when using roma77 services and that roma77 is not liable for such losses. You should only gamble with money you can afford to lose.

11.4 Maximum Liability

To the fullest extent permitted by law, roma77's total liability to you for any claims arising from your use of the platform shall not exceed the total amount deposited into your account during the three months preceding the claim, minus any withdrawals made during that period.

12. Account Suspension and Termination

12.1 Suspension by roma77

roma77 reserves the right to suspend or terminate your account at any time if we determine that you have violated these Terms and Conditions, engaged in fraudulent activity, provided false information, or exhibited behavior detrimental to the platform or other players.

12.2 Termination by Player

You may close your account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. Accounts with outstanding bonuses or unsettled bets may not be closed until those conditions are resolved.

12.3 Forfeiture of Funds

If your account is terminated due to violation of these terms, roma77 reserves the right to forfeit any remaining balance. In cases of fraud or illegal activity, we may also report the matter to relevant authorities.

13. Dispute Resolution

13.1 Customer Support

If you have a dispute or complaint regarding your account, transactions, or game outcomes, you should first contact roma77 customer support via live chat, email, or WhatsApp. We will investigate your concern and respond within a reasonable timeframe, typically 48-72 hours.

13.2 Escalation

If you are not satisfied with the initial response, you may request escalation to a senior support representative or management team. We aim to resolve all disputes fairly and promptly.

13.3 Final Decision

roma77's decision on any dispute is final and binding. We maintain detailed transaction logs and game histories to assist in resolving disputes.

14. Changes to Terms

roma77 reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via email, platform notification, or by posting an updated version on this page with a revised "Last Updated" date. Your continued use of the platform following any changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically to stay informed of any updates.

15. Contact Information

If you have questions about these Terms and Conditions or need assistance, please contact roma77 customer support:

• Email: [email protected] (displayed as plain text, not clickable)
• Live Chat: Available 24/7 through the platform
• WhatsApp: Available daily 08:00-23:00 WIB

For privacy-related inquiries, please refer to our Privacy Policy.